Shipping policy
Local Shipping
Local shipping is typically fulfilled by our personal couriers.
We reserve the right to use third party couriers (Grab / Lalamove) for order fulfillment.
Metro Manila - Regular
10am to 5pm, Monday to Saturday ONLY
Excludes Alabang, Antipolo, Cainta
2-3 Days delivery time
Metro Manila - Express
10am to 5pm, Monday to Saturday ONLY
Excludes Alabang, Antipolo, Cainta
Same day delivery
Provincial Shipping
Provincial - Third party shipping (LBC)
7 - 14 Working Days (Estimate)
Delivery Exceptions / Delays
For the safety of our employees, Local and provincial deliveries during bad weather conditions may be delayed without notice. Delivery will resume once weather conditions improve and allow us to safely handle orders.
We use reasonable efforts to make prompt deliveries in a commercially reasonable manner. Delivery dates and estimates are, however, not guaranteed due to uncontrollable factors like:
Traffic
Weather Conditions
Failed Delivery Attempts
Customs
Vehicle Breakdowns
Lost Packages
Technology Issues
Spike in Shipment Delivery Volume
Please contact our customer service page (here) for any concerns regarding this matter.